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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Printers

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Product Support

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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customer and employee engagement

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

Smart Lockers

Dynamic and secure electronic storage solutions

Our scalable locker system provides smart keyless access to storage space. The electronic storage systems can be used to secure high value business assets, inbound/outbound mail and personal belongings. The connected technology supports dynamic, real-time management of storage space and ensures governance of your inventory, end-to-end custody of mail and full visibility of ownership. 

From workspace management to verifiable package delivery and asset protection, our smart lockers will transform the way you manage your workspace. Seamlessly connected to your IT network, our smart lockers can be quickly assigned and released. The intelligent management software tracks usage and provides a detailed audit trail. And, accessible 24/7, the keyless technology ensures that lost keys and locked doors are no longer an issue.
Key features & benefits

Smart lockers are an innovative combination of flexible storage space and connected technology. They provide scalable storage solutions which support remote dynamic assignment, secure 24/7 keyless access, end-to-end custody and detailed usage reports. The technology provides secure storage solutions for busy offices, mailrooms, retail and leisure environments.

  • Scalable electronic storage solutions for the workplace
  • 24/7 keyless access to secure locker space
  • Control access high value business assets and inventory 
  • Dynamically assign, reassign and release storage space
  • Cloud-based utility supports remote real-time management
  • End-to-end reporting offers full visibility and ensures governance
Use cases

Parcel lockers are transforming e-commerce

use-cases-smart A new network of parcel lockers is transforming last-mile delivery in South Africa as e-commerce continues to grow in the country. 
Hyper-competition, globalization and technological disruptors have had the South African market on the edge of its seat for the last 10 years, and it’s unlikely to change soon. It’s no longer about who has the biggest fleet of vehicles, warehouses, or the best price – now it’s about the availability of accurate forward-thinking intelligence and the ability to successfully act on.

  • Smart Day Locker

    Smart Day Locker

    When employees are returning to the office and are working flexible hours they need locker space in which to store their personal belongings and business assets, such as laptop computers to support agile working and hot-desking. With Smart Day Lockers, employees can reserve temporary locker space using a mobile application.

    Smart Day Lockers offer a flexible and easy to manage solution. The connected lockers can be assigned and reassigned electronically, and with keyless access, lost keys are no longer an issue. Employees can book locker space using a mobile application and lockers can easily be assigned to guests.
  • Asset & Inventory Management

    Asset & Inventory Management

    Smart Inventory and Asset Lockers can be used to manage, control and account for business inventory and assets such as laptops, devices and general office equipment. The secure self-service lockers provide access at the point of need, eliminating the need for manual allocation and reducing time spent off-task by employees accessing equipment and devices. Smart Asset & Inventory lockers can be used to distribute high-value assets quickly and efficiently at the point of need. Assets are clearly displayed and can be accessed using a pin code or an ID card. The system tracks usage and ensures compliance by providing evidence that individuals have been issued with safety equipment
  • Parcel & Mail Delivery

    Parcel & Mail Delivery

    Smart Mail and Parcel Lockers enable mail rooms to efficiently service the needs of busy organisations managing an increasing volume of incoming parcel and packages. Rather than deliver mail to an unattended desk or wait for it to be collected from a busy service desk, they can be left in a secure locker for collection. Inbound packages are scanned directly into the mail management system and allocated to a Mail and Parcel Locker.

    By providing a secure pickup point and automating communication, these Smart Lockers relieve pressure on the mailroom. Packages are scanned into the mail management system and allocated to a locker. The application alerts the addressee and provides pickup instructions. The system offers a secure end-to-end chain of custody
  • Robotic Service Advantage

    Robotic Service Advantage

    Extend class-leading service support to your customers across Europe, the Middle East and Africa.

  • Zebra Managed Services

    Zebra Managed Services

    Safeguard day-to-day business operations by entrusting the supply and servicing of label printing devices to Ricoh.