Support Inquiries Indirect Customers
Support Request

Warranty and support request for indirect clients

Please note: Customers who have purchased their product directly from Ricoh Switzerland Ltd. receive support via eService.

Ricoh provides warranty for new Ricoh products (not used or refurbished) specified in the list, which were purchased and installed through an official dealer of Ricoh Switzerland Ltd. (distributor) in Switzerland, to the extent of the following warranty conditions: here.