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Support Enquiries Indirect Customers

The following form is exclusively for customers who have obtained their product from a Ricoh retailer.

Please note: Customers who purchased their product directly from Ricoh Switzerland Ltd. receive support from eService.

Fields marked with * are mandatory. Please fill in your details in the form below, and send it to us by clicking "Send". Please note that the processing of this application will be delayed if the required information is false or not entered completely. Our support department will contact you in approx. 5 working days. An invoice will only be issued if the support service is not covered by guarantee claims.