Business Solutions
Ricoh Business Solutions -

Market-leading solutions that futureproof your organisation

Tools, technology and expertise to empower your people and achieve customer success

Evolve your digital workspace

Technology is transforming work. It’s changing how teams collaborate, how you serve customers, how you protect your organisation and how you achieve growth. 

At Ricoh, we specialise in developing and integrating end-to-end technologies that help organisations respond to ever-changing workstyles. We ensure that change is positive – that it sparks employee engagement, realises innovation, improves security and drives sustainability. We guide you through every step of your journey to a seamless and fully-digital workspace.

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Why choose Ricoh

Business Solutions - Global presence

Global presence for over 80 years

Today, over 80,000 team members across 200 countries provide worldclass solutions and services across the globe.

Business Solutions - Customer Support

Extensive global support network

We have global reach and local know-how, including over 3,200 specialist technicians in EMEA, ensuring our customers receive the support they need whenever they need it.

Business Solutions - ESG Goals

ESG market leader

Our portfolio and expert approach are underpinned by a strong commitment to ESG (Environmental, Social and Corporate Governance) initiatives.

Business Solutions - Partner Network

Substantial partner ecosystem

Our decades-long partnerships and technology collaborations remain invaluable to the success of our business and enable the delivery of market-leading solutions to our customers.

PROVIDING A WIDE RANGE OF SERVICES FOR COMPANIES

Small businesses

Solutions that evolve with your workplace

Small businesses are constantly looking for ways to increase productivity and efficiency in the most cost-effective way possible. Smart technologies can help achieve this level of performance by automating labour-intensive tasks, streamlining processes and improving the customer experience. However, when resources are scarce and digital options are limited, many small businesses struggle to find the right technology for their specific environment.
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Benefit from your investment  
We have extensive experience in helping small businesses implement scalable solutions that provide the flexibility to grow and evolve with the changing needs of the workplace. Whether it's increasing efficiency through a document management solution or implementing a cloud-based environment to enable remote working, we can quickly deliver products, solutions and services that integrate seamlessly with existing technology, with a flexible and transparent funding structure.    
 
We provide on-site implementation with technical assistance, training and support to help small businesses realise the full benefits of their investment as quickly as possible.
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Medium-sized companies

Support in seizing opportunities

Medium-sized companies face a difficult task: they need to manage change while providing excellent service. They also need to keep their employees motivated and improve their processes to ensure long-term growth. The rapidly changing market requires SMEs to review their technology stack to ensure it aligns with their business strategy and can scale in line with their growth ambitions. 
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Realise your growth ambitions   
We identify, prioritise and remove pain points and difficulties so that medium-sized companies can focus on their core objectives. From implementing digital workflows that improve service, to helping design and set up an ergonomic and collaborative working environment that maximises productivity.     
 
We offer solutions and services to simplify and optimise the complex workflows of an increasing number of businesses. With a local presence across the region, we can help SMEs with their growth plans to expand into new markets and territories.
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Large companies

Digital innovation and services for growth

Faced with new challenges, management must manage disruption and unprecedented change in the organisation while finding innovative ways to achieve sustainable growth. Doing this quickly and at scale requires extensive technical expertise and resources.
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Adaptation and success at scale  
We can help organisations accelerate revenue growth through digital service and technology innovation, while simplifying the digital landscape and reducing costs and risks. With an extensive portfolio of digital services, we offer a consultative approach - developing customised workplace solutions that drive business performance and support social, environmental and governance (ESG) objectives.   
 
Whether it's creating a safe working environment, enabling remote collaboration, digitising information or optimising the customer experience, we offer global and local expertise to help businesses adapt and succeed at scale in an ever-evolving market.
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Discover how we help customers of all business sizes

PROVIDING A WIDE RANGE OF SERVICES FOR COMPANIES

Public sector

Supporting the digital transformation

Digital technologies offer a wealth of opportunities for public sector organisations. From improving learning and reforming processes in the education sector to empowering governments and healthcare institutions to tackle social challenges. However, achieving sustainable growth on this scale can be challenging.
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Acting in the interests of citizens every day 
We support public sector organisations on their digital transformation journey. Whether it's enhancing the customer experience, enabling hybrid working, improving service quality or achieving social, environmental and governance (ESG) goals, we have the solutions and services to enable a seamless transition.     
 
With teams around the world, we provide local support and advice to help public sector organisations build resilient and adaptable operations while creating a healthy, safe and secure workplace. Our services and solutions are designed to enhance the digital experience and increase employee productivity and satisfaction.
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Education

Improve the quality of your education programme.

Education is society's most important asset. It is the prerequisite for implementing change and driving the economy forward. Education is the key to growth, prosperity and progress. 
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Organise your courses in an innovative and interactive way. Encourage communication and co-operation in the classroom. Provide a self-directed and customised learning environment. Ricoh supports you with a wide range of solutions and services specifically tailored to the needs of educational institutions. Thanks to its extensive project experience in the education sector, Ricoh can use its expertise to help you put together the right solution for your needs. Whether you are a university, school, further education institution or research centre, Ricoh has the right solution for you.
 
With our services and solutions for the education sector, we help you to fulfil the changing requirements in a constantly evolving market environment.

Finance

Solutions for a changing financial market

Whether your primary business is banking, investing, pensions or insurance, all financial institutions face the same challenges, i.e. acquiring new customers, strengthening relationships, optimising operations and increasing information security. 
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The financial services sector is constantly evolving, highly competitive and heavily regulated. We can help you leverage technology to optimise service and information security and drive innovation in your business.

Healthcare

Solutions for healthcare institutions

Ricoh helps healthcare institutions improve their service offering by providing the right technology. This ranges from improving access to important patient data to optimising administrative processes. This gives staff more time to care for their patients. 
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From the moment patients enter the hospital, they place their health in your hands with confidence. However, medical care is not provided in isolation. It requires the support of intelligent back-office systems and technologies to ensure that it can be delivered quickly and effectively. Ricoh helps you to optimise your administrative processes and access to information.

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Talk to a Ricoh expert

Get in touch with one of our consultants and find out how we can help your business.

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