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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Printers

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Product Support

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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customer and employee engagement

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

Robotic Service Advantage

Extend class-leading service support to your customers

With your customers reliant upon robotic technology, you need to provide professional service support. From their first interaction with a helpdesk operative, to the timely arrival of spare parts and the expert intervention of a field-based engineer, your customers expect a fast and effective response to their service issues. We have the people, the platform and the expertise to deliver that support on your behalf.

With more than 80 years’ experience, we are one of the world’s leading technology service providers. We have an established operation that delivers a broad portfolio of support services. RICOH Service Advantage allows you to extend our class-leading support to your customers. Rapidly addressing gaps in service capacity, capability and coverage, it will help you reduce time to market whilst minimising your investment costs.

Key features & benefits

RICOH Service Advantage is a flexible turnkey solution. Leveraging our EMEA-wide service operation, it provides access to nearly 5,000 certified service technicians and a comprehensive range of support services, including service design and implementation, service management, supply chain and parts management, helpdesk services, remote diagnostics, field engineering, reporting and billing.

  • Seamlessly extend service support to customers across the EMEA region
  • Turnkey solution addresses gaps in capacity, capability and coverage
  • Established service network spanning Europe, the Middle East and Africa
  • Professional support delivered by nearly 5,000 certified technicians
  • Expertise in emerging markets and new technologies, including robotics
  • Fully conversant with local languages and business requirements