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Business Solutions

At Ricoh, we specialise in developing and integrating end-to-end technologies that help organisations respond to ever-changing workstyles.​

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Transform your digital workspace to enhance your employees' experience, promote collaboration and innovation.
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Streamline your business processes and drive employee engagement and productivity with faster and cost-effective ways of working.​
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Managed Print & Automation
Gain access to the right print technology and expertise, empowering your employees to efficiently create, store and print information.​
​Modernise and consolidate your IT infrastructure, automate tasks and transform your business operations.
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Secure your IT infrastructure with our expert solutions and build resilience in your organisation.
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Transition to digital printing and deliver more sustainable, cost-effective choices to your customers.
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Products and Services

We provide a complete range of solutions designed to help streamline your business processes to increase efficiency and enhance productivity within your organisation.

Energy efficient range of production printers and end-to-end software solutions.
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Services tailored to your work environment, empowering you to automate tasks and create a positive workplace experience.
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Recreational and professional imaging equipment, with a long standing brand heritage.
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Count on genuine Ricoh ink, toner, parts and supplies for outstanding printer performance and find the supplies you need for your Ricoh devices.
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All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.

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Use our self-service portals to submit meter readings, download of drivers & software and more.
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Manage your devices online through the One Ricoh Portal from tracking usage, placing service requests, order toner supplies and more.
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Return and recycle your used toners and purchase genuine supplies, directly from us.
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About us

At Ricoh, we endeavor to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.

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Who we are, what we do and what shapes our business.
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Our commitment to building a sustainable future.
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@Remote

Our @Remote technology turns collected data into detailed device knowledge. Whatever the size of your business, manage output devices in a cost-effective and automated way:

  • The Embedded Remote Communication Gate is suitable for smaller businesses
  • External Remote Communication Gate can manage complex business requirements with up to 1000 network devices
  • Server (Software) based Remote Communication Gate can manage large to global major businesses with up to 5000 network devices

In addition, @Remote Green Reports track performance from an environmental perspective and make it easy to visualise trends in CO2 savings, power usage and paper consumption in Ricoh devices. The reports are designed to help businesses understand and achieve the potential environmental benefits through better management of their fleet of networked MFPs or Printers.

Features & benefits

  • Accurate meter counts are sent on-time with automated meter reading
  • Access intelligent reports via @Remote’s Web portal, enabling you to boost device efficiency
  • Maximise reliability with proactive support including call handling, automated toner replacement and firmware upgrades
  • Reduce business resources to save time and cost
Specifications

Server (Software) based Remote Communication Gate

Type: Server Software (Enterprise Pro)

Managing Service: Networked MFPs and Printers

Maximum number of devices: 5000

External Remote Communication Gate

Type: External (Box)

Interface: 10/100BASE TX

Managing Service: Networked MFPs and Printers

Maximum number of devices: 1000

Environment: 10-32C (50-89.6F), 15-80% Relative Humidity

Displays: LCD 2 Lines 16 Digits

LED Power (Green) x 1 and Alert (Red) x 1

Power: AC220-240V, 50Hz

Power Consumption: 20W

Dimensions: Width 253mm, Length 160 mm, heigth 48mm

Weight: 0.8 kg

Embedded Remote Communication Gate

Type: Embedded Type

Managing Service: Networked MFPs, Copiers or Printers correspondent to the service

Maximum number of devices: 1

Environment: 10-32C (50-89.6F), 15-80% Relative Humidity


Related software & apps

  • Printer Driver Package NX - device management

    Printer Driver Packager NX

    Easily manage and maintain a fleet of up to 5000 document output devices, including multi-site deployments of third party and USB-connected devices alongside Ricoh models.