Improvement in efficiency and cost savings through a modern ECM ecosystem

Digitalising documents, retrieving them from anywhere, processing and archiving as required by law

Magazine zum Globus AG is a Swiss retailer that offers customers premium products for various areas of life. After Globus was sold and left the Migros Group, the company was faced with the challenge of accomplishing a “carve-out” from all IT systems of the Migros Group – and of achieving this as quickly as possible. This is why Globus was on the look-out for a full-service provider for Enterprise Content Management (ECM), with the aim of digitalising documents, retrieving them from anywhere, and processing and archiving them as required by law. Already a partner for printers and multifunction devices, Ricoh was allowed to implement its holistic ECM concept with the three areas "Digital Mailroom", "Digital Storage" and "Digital Processes" at Globus.

"The steady advance of digital transformation is clearly illustrated by this project. Despite having already digitalised the procedure for electronic document processing at Globus five years ago, we have now managed to achieve significant improvements in efficiency as well as cost savings. This is of course also thanks to the technological advances incorporated in Ricoh‘s solutions."

Renato Mascheroni, Business Analyst, Magazine zum Globus AG


  • Challenge: Flexible working, Information Security, Digital workflows and processes
  • Industry: Food & Beverage, Retail
  • Business size: Large business
  • Service Line: Business Process Services

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