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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Printers

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Product Support

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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customer and employee engagement

Helping you to stay one step ahead

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Ricoh Insights - Overview

Empowering Europe's Mid-Market

Preparing mid-size IT leaders for success

Most IT leaders have been implementing digital transformation strategies over several years. Then COVID-19 shook many organisations to their core. While the groundwork IT teams had put in place have served well until now, the pandemic has shone a light on their organisation’s strengths and shortcomings. 

Now they must deliver technology and services that help minimise disruption to the business, improve customer experience and securely support new ways of working. 

This new report by Ricoh Europe, with research conducted by Opinium Research, explores employees' experience working remotely during the pandemic. It identifies key trends and bottlenecks that are holding businesses back. It offers guidance for IT leaders in mid-size businesses to meet their workers' and customers' requirements to navigate the uncertain period ahead.

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Remote work issues holding mid-sized businesses back from success

Remote work issues holding mid-sized businesses back from success

Mid-sized businesses are feeling the cost of remote work challenges. Tech roadblocks are impacting productivity, collaboration and how they deliver results for customers – making it harder for them to thrive following the pandemic.

IT leaders face a challenge to arm teams with the tools to be more effective when working remotely. A quarter (24%) of employees at mid-size businesses say they don’t have the tools to deliver results for customers and 27% do not have the equipment to adequately collaborate with their colleagues. This not only impacts productivity, but morale and staff wellbeing too, which makes it even harder for organisations to set themselves up for success following the pandemic.

If an organisation is low on morale and unable to operate in sync, from mail rooms to finance teams to account managers, then customers lose out. Not only does this contribute to short-term disruption for an organisation, but wider business growth is impacted too.

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