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Security fix issued to address potential vulnerabilities in some of Ricoh’s printer/PC fax drivers

London/Wallisellen, 22 january 2020
Ricoh understands the importance of security and is committed to managing its products and services with the most advanced security technologies possible for their customers around the world.

Today, Ricoh released an updated printer driver and security software to address a vulnerability  (CVE-2019-19363) which may affect some versions of the printer/PC fax drivers used by certain Ricoh MFPs, Printers and Digital Duplicators.

Ricoh is committed to supporting customers across the globe, enabling them to operate Ricoh products equipped with the latest security settings.  To minimize potential security risks, Ricoh recommends that customers follow best practices for securely setting up printers or MFPs. Please visit here for details.

Please click here to view the print drivers impacted.

Please contact your Ricoh Helpdesk 0844 802 002, your local Ricoh representative or dealer if you have any queries.

|About Ricoh|

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2020, Ricoh Group had worldwide sales of 2,008 billion yen (approx. 18.5 billion USD).


For further press information, please contact:
Ricoh Switzerland Ltd.
Rolf Kälin
Director Marketing
Hertistrasse 2
8304 Wallisellen
Phone: 044 832 32 61
E-mail: rolf.kaelin@ricoh.ch
Website: www.ricoh.ch/en
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