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Ricoh’s Customer Experience Centre expands for co-creation of metal additive manufacturing
A value co-creation space with customers and partners in innovative aluminum binder jetting technology
Ricoh Europe, London/Wallisellen, October 24, 2022 – Ricoh Company, Ltd. will expand its Customer Experience Centre (CEC) in Telford, the UK, on November 7 to accelerate co-creation with customers and partners in the manufacturing industry. The move will benefit those considering use of metal binder jetting 3D printers for automobile and aircraft innovation.
Through demonstrations, Ricoh will help customers understand the capabilities of its technology as well as the benefits of 3D printing and a total solution for production workflow.
Ricoh has the technology to manufacture aluminum parts using a highly productive metal binder jetting 3D printer. Ricoh can utilise the strength of 3D printers to manufacture aluminum parts with complex shapes that cannot be made using existing manufacturing methods, producing lightweight parts, high-performance heat exchange parts, and other components. This will help solve the problem of cooling, which has become a significant issue in the electrification of various areas, such as electric vehicles (EVs), for greater energy efficiency. Ricoh will accelerate co-creation with customers to realise new value and explore applications for aluminum metal binder jetting technology.
Ricoh has positioned the “realisation of a zero-carbon society” as one of its material issues. Ricoh aims to achieve zero GHG emissions throughout its entire value chain, enabling customers to develop highly energy-efficient products by using Ricoh’s 3D printers, thereby contributing to the realization of a zero-carbon society.
Tokutaro Fukushima, General Manager of Additive Manufacturing Business Center, Ricoh Futures BU, Ricoh Company, Ltd., says, “There are technical issues with many products where they cannot fully perform due to heat problems or limitation of weight reduction. We are confident that Ricoh's unique Aluminum Binder Jetting Technology will significantly contribute to solving these issues our customers face. With the expansion of the CEC, we would like to accelerate co-creation with our customers to realise additional value for customers’ clients. Furthermore, we would like to actively promote collaboration with technical partners who have unique technologies. We hope to welcome partners who support our vision to ‘Make a significant contribution to a zero-carbon society and lead to the realization of a wonderful future for children’ through co-creation activities”.
Ricoh is empowering digital workplaces using innovative technologies and services that enable individuals to work smarter from anywhere.
With cultivated knowledge and organizational capabilities nurtured over its 85-year history, Ricoh is a leading provider of digital services, information management, and print and imaging solutions designed to support digital transformation and optimize business performance.
Headquartered in Tokyo, Ricoh Group has major operations throughout the world and its products and services now reach customers in approximately 200 countries and regions. In the financial year ended March 2022, Ricoh Group had worldwide sales of 1,758 billion yen (approx. 14.5 billion USD).