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Ricoh Insights - Overview

Migros Genossenschaftsbund (MGB)

In August 1925 Migros founder Gottlieb Duttweiler sent his first five sales lorries out on to the streets of Zurich. More than 95 years later, Migros is Switzerland’s largest retail company. In 1941 the private limited company Migros was transformed into regional cooperatives and the Federation of Migros Cooperatives (MGB) was founded. As the Migros service provider, MGB’s employees contribute to Migros’ success along the entire value-added chain - from choosing the merchandise and procurement, to production, transport and advertising.

Migros offers its employees flexible working models. Accomplishing goals is paramount and so the workplace is always where tasks can be performed most effectively. This kind of collaboration requires state-of-the-art digital solutions. These include video-conferencing solutions that enable employees and customers to hold meetings regardless of where they happen to be. The challenge facing Migros was that the video-conferencing solutions in its meeting rooms were not homogenous and were thus not as easy to use as they might have been. Ricoh was therefore asked to develop a homogenous concept for the meeting room infrastructure.

The meeting rooms now all have a homogenous infrastructure that is easy to use for the employees. The combination of hardware and services provided by Ricoh means that Migros employees no longer need to worry about getting equipment to function properly themselves leaving them free to focus on their core duties.
  • Challenge: Flexible working
  • Industry: Retail, Food & Beverage
  • Business size: Large business
  • Service Line: Communication Services

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