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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Printers

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Product Support

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Overview

Helping you to stay one step ahead

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Ricoh Insights - Overview

Device Security

With Ricoh, security comes as standard, and is included in every product and service by design. Our workplace portfolio covers every aspect of the digital workplace. We place security at the heart of all our technology, consultancy and support services and offer a range of solutions from secure printing for sensitive documents through to safe storage and data management. Ricoh’s devices run on our proprietary operating system and user interface, a core component of our security defense. With a modified kernel, no unnecessary modules and digital signage, only Ricoh approved applications can run on our devices.


The Ricoh Philosophy - Security is in our DNA

Ricoh takes a layered approach to device security. Our approach starts with each device being independently tested and verified against the IEEE or ISO 2600.2 standard.

Find out more about how we can help solve your security issues

Multifunction Printer specific. Other devices follow a similar layered approach.

Helping you protect your business

To meet the demanding requirements of effective, demonstrable cyber security best practices, security is included in every product and service in Ricoh’s portfolio by design – never as an afterthought. To learn more about our security capabilities, download our full report: Ricoh Security Solutions: Helping you protect your business

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Data storage and availability

Information security management is multifaceted and includes everything from capturing, storing and permissions management to output, distribution and scheduled destruction. If it is lost or tampered with, it can directly threaten the company’s reputation and commercial advantage, as well as the privacy and trust of employees and customers. Businesses need to ensure both the confidentiality of information, so that it cannot be stolen or leaked, and its integrity, so that it cannot be changed.

Added to this, mobile working is increasingly prevalent and information needs to be protected in transit. Additional security measures need to be in place to accommodate file sharing from any location. Information needs to be stored securely and access needs to controlled and monitored.


How can Ricoh help?

Smart all-in-one printers with optical character recognition (OCR)
Our range of smart devices allow you to digitise documents with ease and upload them straight to secure storage (SSL encrypted transfer). Users can create password protected PDFs with security controls as well as adding a digital signatures to documents from the device or laptop. Other features include limiting access to specified functions to authorised users or limiting which devices users can print to.

Secure managed document services 
Ricoh solutions to optimise the document management process, from creation and use to secure archiving.

Transform paper processes to digital ones 
Platform of services that includes secure system ISO 21001, ISAE 3402 pay-as-you-go secure offsite cloud based data storage. Includes Accounts Payable, Accounts Receivable and Ricoh Click and Post.

Device and user management

One of the biggest security threats to a business is its people. Hard copy documentation presents a significant business risk both in terms of theft and employee negligence and many organisations lack the necessary security measures to prevent unauthorised output of confidential documents. In addition, many organisations are increasingly making use of free file transfer or storage solutions which can pose a significant data security risk where Trojans and other viruses have been known to piggyback on files shared through free services.

In addition, many hardware devices are now information terminals that can act as vulnerable gateways to business information. Businesses must be as cognisant of securing devices like printers, copiers and presentation equipment as they are of the more commonly suspected laptops and servers.


How Ricoh can help

Smart all-in-one printers
Ensure only authorised users can access specified functions like printing and scanning. Devices include SSL encryption which uses a private key to encrypt data scanned to server, along with digitally signed firmware updates so that malware cannot be installed. The paper tray locking solution protects sensitive material like certification templates and vouchers within the paper tray.

SmartDeviceMonitor
A utility software bundled with Ricoh multifunction devices and printer/scanner kits. This solution enables system administrators to control user access privileges and track device usage.

Ricoh Scan CX
Flexible and secure way to send, store and access scanned documents using Ricoh’s cloud platform. Scan direct to the cloud from a Ricoh all-in-one printer with 256-bit encryption. . Integrates with 3rd party cloud storage solutions.

Enhanced Locked Print NX
Suspends document printing until the authorised user enters the correct PIN from the device control panel.

Ricoh Interactive Whiteboards
Designed for maximum data protection. Content can be securely stored and password protected. Content of timed out sessions is deleted and remote sessions are managed within LAN environment.

Data Cleansing Service
Professional service for removing data from end-of-life devices. Certified and auditable.

IT infrastructure and support

As businesses grow, more devices and systems need to connect to each other. Business need strategies to ensure that the device infrastructure can grow without it posing a security risk. As mobile working increases, additional measures need to be place to protect mobile devices and balance the need for information sharing with its duty to protect critical data.

How Ricoh can help

Workplace & Mobility Solutions

We can deliver the tools and systems to meet your digital workplace objectives. Enabling agile working, collaboration and access to business applications and data from any device, at any time.

Meeting the needs of your end-users and enabling agile working requires knowledge of the tools and systems available. Leveraging Ricoh’s expertise is an efficient way to evaluate opportunities for your digital workplace and our specialists can add value from design to implementation.

ITS Networking & Security

Discover how we can design, scope, build and maintain your business network, whilst incorporating scalability, stability and security.

With the exponential growth of data and connected devices, the demands on the network have never been greater. To meet the expectations of users and needs of the business, transforming, managing and supporting an efficient and secure network is essential for communications across your organisation. You also need confidence you can prevent and monitor unauthorised access, misuse or malicious attacks. Our experts will assist you in the design, implementation and management of your network, ensuring alignment with business needs.


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