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Business Solutions

At Ricoh, we specialise in developing and integrating end-to-end technologies that help organisations respond to ever-changing workstyles.​

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Transform your digital workspace to enhance your employees' experience, promote collaboration and innovation.
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Streamline your business processes and drive employee engagement and productivity with faster and cost-effective ways of working.​
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Managed Print & Automation
Gain access to the right print technology and expertise, empowering your employees to efficiently create, store and print information.​
​Modernise and consolidate your IT infrastructure, automate tasks and transform your business operations.
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Secure your IT infrastructure with our expert solutions and build resilience in your organisation.
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Transition to digital printing and deliver more sustainable, cost-effective choices to your customers.
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Products and Services

We provide a complete range of solutions designed to help streamline your business processes to increase efficiency and enhance productivity within your organisation.

Energy efficient range of production printers and end-to-end software solutions.
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Services tailored to your work environment, empowering you to automate tasks and create a positive workplace experience.
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Recreational and professional imaging equipment, with a long standing brand heritage.
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Count on genuine Ricoh ink, toner, parts and supplies for outstanding printer performance and find the supplies you need for your Ricoh devices.
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Your support hub

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.

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Use our self-service portals to submit meter readings, download of drivers & software and more.
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Manage your devices online through the One Ricoh Portal from tracking usage, placing service requests, order toner supplies and more.
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Return toners & counterfeit​
Return and recycle your used toners and purchase genuine supplies, directly from us.
Find the closest Ricoh dealers in your area
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Keep up-to-date

Find out everything about our business news, product innovations along with the events we’re hosting and attending.

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Learn what's new at Ricoh with news & updates that transform the workplace.
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Attend our upcoming events and discover how we can help you create a more efficient and collaborative workplace.
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About us

At Ricoh, we endeavor to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.

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Our Company
Who we are, what we do and what shapes our business.
Environmental, Social and Governance
Our commitment to building a sustainable future.
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Build a fulfilling career at Ricoh.
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Managed Print Services

In today’s competitive market, the ability to efficiently access and disseminate information is fundamental to business success. Ricoh Managed Print Services offers tailored solutions to optimise your document processes so that accurate information is securely available when it is needed.

Our service addresses the three essential elements of document management:

  • The creation of information
  • The movement of information around your business
  • The processing of information so that it delivers business value


Each Managed Print Services solution is designed around your needs, both in terms of your goals and how your business works.
Working closely with your team, we use our proven approach to establish the best configuration for your organisation:

  • First we evaluate how your business accesses, uses and stores print and electronic information, assessing your environment, devices and the information itself
  • We then work to optimise your infrastructure to make sure your employees have seamless access to the information they need to support their work
  • Next we look at your business input and output behaviour – what your users print and why
  • With this information to hand, we establish which print management technologies will best help you increase productivity and eliminate waste
  • Throughout the process, we evaluate how your employees are responding to change and, if necessary, adapt our approach accordingly
  • Then, with a careful eye on regulatory and information security issues, we work with you to ensure continuous improvement as your business grows and changes


As part of our service, Ricoh can also manage any additional vendors who feed into your document management infrastructure, allowing you to streamline your processes and costs and reduce your management overhead.

Key features & benefits

Ricoh’s bespoke document management services are designed around your business to help you more effectively leverage your information. Our proven solutions will help you:

Increase customer satisfaction with faster response times
Customers expect and deserve efficient and well-informed service. Streamlining your document processes helps customer-facing employees handle their tasks with ease so that they can deliver personalised service that results in customer satisfaction and loyalty.

Extract more value from your information capital
Our solutions are designed to facilitate the free movement of information throughout your organisation. By making your information more available, adaptable, searchable, portable and reusable, you enhance your ability to quickly adapt to a changing business environment.

Improve productivity and reduce waste
Aligning technology with the way people prefer to work and helping employees adapt to change directly improves performance and productivity. We also help you manage the costs of your business processes by identifying bottlenecks and controlling resource usage to reduce time and inventory wastage and increase the return on your investment.


Use cases

The following use case illustrates how Ricoh Managed Print Services can be tailored to different scenarios:


Managing output costs

Across sectors, organisations are seeking new ways to trim back-office costs without compromising service quality or customer satisfaction.

Our bespoke solutions enable organisations to optimise print volumes, quality and costs. Every engagement begins with an assessment designed to capture fleet volumes, user-to-device ratios, print workflows and common applications.

With these insights, Ricoh works with organisations to implement tools to:

  • Route print jobs
  • Control access and reduce waste
  • Monitor usage allocation and control respective costs
  • Centralise reporting
  • Manage the output environment

Multi-vendor management

Acting as a single point of contact for non-Ricoh brand document solutions enables Ricoh to minimise the time and effort required on our customer’s part to handle vendor relationships.

We manage and measure day-to-day activities, and Service Level Agreement (SLA) compliance to enable organisations to benefit from consistent services levels. Through this approach, businesses are able to leverage greater spending with fewer vendors to help manage costs.



Related case studies

  • CRH Swiss Distribution

    CRH Swiss Distribution

    CRH Swiss Distribution saved over 25% of its printing costs by simplifying and standardizing its IT. Ricoh was chosen as a partner for its printing services.

  • Swiss Federal Railways (SBB)

    Swiss Federal Railways (SBB)

    With Ricoh's Managed Print Services, SBB has been able to achieve process improvements and cost reductions thanks to its modernised printer infrastructure.

Related services

  • Ricoh Invoicing Services

    Ricoh Invoicing Services

    Optimise your accounting practices and move to paperless invoicing at a speed that suits you, your clients and suppliers.

  • Scanning and Archiving as a Managed Service

    Scanning and Archiving

    Make the move to digital workflows and gain easy access to your documents.

  • Expense management 2

    Expense management

    Transform the management of your expenses with fast, accurate electronic processing