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Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
Discover all our Business Process Management solutions
Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
Discover all our Cybersecurity solutions
Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Printers

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
Discover all our office products & software
Product Support

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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Your one-stop resource

Find out everything about our business news, product innovations and people, along with the events we’re hosting and attending.
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News and events from Ricoh
The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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We love to hear from you

Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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customer and employee engagement

Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

Environmental, Health & Safety product information

Our products all comply with international and national environmental, health and safety standards.

In addition to the requirements covered by law, you will find other environmental information here to enable you to get the best from your Ricoh product and to understand our ESG commitments.

Declarations of Conformity (DoC)

An EU Declaration of Conformity (DoC) is a mandatory document that each manufacturer (or its authorised representative) needs to sign to declare that their products comply with the requirements from the European Union. By signing this declaration, the manufacturer takes full responsibility for the product's compliance with the applicable EU law.

Find out more

Safety Data Sheets (SDS)

Safety Datasheets provide detailed information on product supplies relating to the health & safety aspects of their use and disposal.
Use the SDS Database to search for supplies related to your product.

IT Eco Declarations

Ricoh publicly discloses product environmental information in its “Eco Declaration” which includes but is not limited to chemicals, electromagnetic compatibility and safety regulations, materials, packaging and energy safety regulations, materials, packaging and energy efficiency. 
Our IT Eco Declarations per model are available here.

Blue Angel Mark compliant products

The Blue Angel, the world’s first ecolabel, has set high standards for a large variety of eco-friendly products and services. The Blue Angel mark sets high standards for environmentally friendly product design and is considered as a reliable guide for more sustainable consumption.
Find out more about the certificates and the Blue Angel product information sheets here.

Static Shock and Ricoh Products

Ricoh’s Quality Assurance Center has investigated reports that some users of Ricoh MFPs have experienced an electric shock during use. It has been found that the cause is “Electrical Static Shock” which is harmless to humans. We have shared a number of tips on how users can reduce the chance of receiving static shocks.

Learn more about how to reduce static shock here.

WEEE Information for Recyclers

In compliance to the WEEE directive requirements, and to provide more detailed information and the answers to questions about dismantling Ricoh products, please visit the WEEE Recycle Information database.
You will need to login or create a new user account to access the WEEE Recycle Information Database.

Substances of Concern in Ricoh products

Ricoh Group’s Green Procurement Standards specifies substances that are prohibited to be contained in Ricoh products and product packaging delivered to customers other than the exemptions allowed by the authorities. Ricoh requests all suppliers not to be contained the prohibited substances in their parts and materials delivered to Ricoh accordingly.  This Environmental Specification is integrated into Ricoh’s design guideline requirements, and product development processes.

The European Chemicals Agency (ECHA) manages the REACH regulation 1907/2006, including the candidate list of substances of very high concern (SVHC), and Annex XVII listing restricted substances. Article 33 of REACH requires a supplier of articles containing a listed candidate SVHC in a concentration above 0.1% weight by weight (w/w) to provide the recipient with sufficient information, available to the supplier, to allow safe use of the article including, as a minimum the name of that substance.  

Some Ricoh products may contain articles which use SVHCs and all of these products are safe for use when used as intended, and in accordance with the applicable usage instructions. All Ricoh products that contain SVHCs more than 0.1% by weight announced by ECHA effective up to the date of this declaration have been loaded into the SCIP database  effective from January 5, 2021 onwards. Please consult the database for specific information on which SVHCs are present in which products. Products labelled with the Blue Angel Mark generally do not contain SVHC in housings, housing parts, toners or inks. Exceptions may apply in accordance with the Blue Angel criteria.  

All Ricoh supply products for Office Print products do not contain any Substances of Very High Concern (SVHC) more than 0.1% by weight announced by ECHA effective up to the date of this declaration. For professional inks please refer to the Safety Data Sheets portal.
Please read our REACH statement here.

Sustainability and the Workplace

We value and emphasize technologies that help our customers lower costs while driving sustainability for our future. With the right partner, processes and technology, you can take charge over your environmental impact while giving your people the tools they need to do their jobs well. 
Whether your goal is to reduce energy expenditure or to simply work more efficiently, you can have confidence that Ricoh devices allow you to address business challenges in a sustainable way — without sacrificing productivity.

Our commitment to the UN Sustainable Development Goals

Discover how we are taking action to achieve the UN Sustainable Development Goals.

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