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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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Digital Workspace

Access everywhere

Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

Cloud & clear

Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Cybersecurity

No more risky business

Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Printers

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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Product Support

A multi-faceted service and support platform

All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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The Company

Who we are and what we do

At Ricoh, we endeavour to always listen to our customers and provide you with innovative solutions, products and services that align with your business goals. We strive to add value to your services and products. We adapt to changing business climates.
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Whether you have a pricing question about our solutions or products, need help managing your account or already using our products and have a support question, our team is there to help.
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Helping you to stay one step ahead

Explore and read our lastest insights from what matter the most in business solutions.
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Ricoh Insights - Overview

Future of Work


Shaping destiny in times of change

Workplaces are changing. Employers continue to embrace new digital tools with the ambition of increasing productivity, improving the quality of work and enhancing the user experience. But making the right investments in the future of your work is a continual puzzle for businesses to consider. 

A new report by Ricoh Europe, researched and produced by Arup, explores how technology will shape our jobs, with collaboration and sustainability at the core. 

A supporting study of European workers reveals that the majority believe that as technology improves and automates tasks, employers must empower their staff to achieve better work-life balance. The survey was conducted in 2019 and consisted of 3,000 respondents from countries including the UK, France, Germany, Italy, Spain and the Netherlands.


Workers look to employers to help solve societal issues

Workers look to employers to help solve societal issues

Employees are increasingly expecting their employers to contribute positively to societal issues. 

Three quarters (74%) of European workers believe that as technology improves and automates tasks, employers must empower their staff to achieve better work-life balance. Additionally, two-thirds (65%) expect their employers to be part of the solution for societal issues such as climate change and inequality. 

Collaboration and sustainability must be at the centre of a modern business. It is key in tackling the big issues we face in today's society – it cannot be left to not-for-profits or governments alone. Those businesses that plug technology benefits into the community will thrive and attract the best talent.

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Onus on employers to help workers upskill and adapt to changing world of work

Onus on employers to help workers upskill and adapt to changing world of work

Workers are optimistic about the opportunities that technology will bring to the workplace, enabling them to work more flexibly and collaboratively. The majority (81%) expect their employer to provide tools and training to adapt to new roles as technology changes. 

The speed of new technologies impacting the market is faster than ever before. This is a trend that shows no sign of abating. It will continue to change how people work for the better, replacing laborious tasks and freeing people up to deliver higher-value, more fulfilling work. The best workplaces put human collaboration and flexibility at the heart of their business. Breaking away from traditional ways of working could prove invaluable for organisations – helping to empower, motivate and ultimately retain talent. 

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Workers call for AI strategy to help boost their working lives

Workers call for AI strategy to help boost their working lives

The next generation of machines is set to transform the workplace. For many employees, the future is bright. In fact, the majority are optimistic that technology will improve their working experience. But they also demand more from their employers. Most employees expect their organisation to invest in the digital tools needed to upskill staff and meet the requirements of the future workplace.

Enabling employees to focus on more strategic and creative tasks is also positive news for employers. Almost three quarters (72%) of workers claim they want to contribute more to their organisation's performance and success. 

But there is a disconnect. While many employees understand the benefits of technology, only 38% say their employer has communicated their strategy for its implementation.

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