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Overview

Leading Change at Work

Technology is changing the way we work. At Ricoh, we ensure that change is positive for your teams and your business. We guide you through every step of the journey to ensure a seamless transition to a fully digital workspace.
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Hybrid and on-the-go set-ups are shaping our future. We take a holistic approach to designing, integrating and supporting your digital workspaces to nurture employee engagement and help you reach new levels of performance.
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Business Process Management

Synched for success

Manual tasks no longer need to hold your staff back. We optimise your business processes to enable your staff to deliver more; providing the technology, expertise and support to streamline and simplify processes across your organisation.
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Cloud & Infrastructure

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Capturing the full value of cloud requires the right roadmap and team to execute it. We provide cloud solutions and expertise that make your business operations more agile, cost-effective and secure while pursuing next-generation innovation.
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Internet-enabled devices create new vulnerabilities to cyberattacks. We help you go on the offensive against cybercrime with intelligent cybersecurity services and solutions aligned to your core business processes.
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Digital Experience

A new level of experience

An excellent customer experience starts with a superior employee experience. Our highly-skilled team of data scientists and developers design, build, implement and service the solutions you need to exceed expectations at every touchpoint.
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Office Printers

Best-in-class quality

Ricoh is well known for high-quality printers, digital duplicators and multifunction printers/scanners/copiers. With plenty of choices in speed, size and capabilities, you can select from the models and features that work best for your workgroup, office or classroom.
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All the product and service support you need in one place. We provide support, advice and solutions to keep your business up and running.
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Ricoh Insights - Overview

Accounts receivable - archiving

For many businesses, the information contained in an invoice is drawn from a number of sources within the organisation, and customer-facing staff often have an incomplete view of the invoice the customer receives.

Ricoh’s easy to use Accounts Receivable Archiving solution lets you capture digital images of the printed invoice so that you have a precise mirror of those sent to your customer. Digital versions of the final invoice are then indexed and stored in a central archive so that service staff have easy access to the documents if they need to answer customer questions.

The solution is secure and only authorised employees have access to this customer view.


Key features & benefits

Ricoh’s Accounts Receivable Archiving solution centralises your invoice archiving so that you can deal with customer invoice queries quickly and efficiently.

This service allows you to:

  • Offer enhanced customer service by having a precise reference of the invoice sent to the customer to hand
  • Save time on access and retrieval from the centralised digital repository with its powerful search capabilities
  • Ensure customer confidentiality with role-based security that manages document access
  • Improve compliance with check-in / check-out document version management, which ensures that only the most recent documents are referenced
  • Follow a clear audit trail for reporting
  • Boost productivity with the optional web access module that allows you to securely view documents from remote locations

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